Carolina Cleaning Services
Frequently Asked Questions
How do I book a cleaning service?
You can book a cleaning service by calling us directly, filling out our online booking form, or emailing us with your request. We will then provide you with a quote and schedule a time for our cleaners to visit your property.
Do I need to provide cleaning supplies and equipment?
No, you don’t need to provide any cleaning supplies or equipment. Our cleaners bring everything they need to get the job done, including cleaning products, tools, and equipment.
What if I'm not satisfied with the cleaning?
If you’re not completely satisfied with our cleaning service, please let us know within 24 hours of the service. We’ll do everything we can to address your concerns and make it right.
Are your cleaners insured and bonded?
Yes, all of our cleaners are fully insured and bonded. This means that you’re protected in case of any accidents or damages that may occur during our service.
What areas do you serve?
We serve Northern Virginia, DC, and Maryland. Please contact us to confirm whether we offer services in your area.
How often should I schedule a cleaning service?
It depends on your needs and preferences. We offer one-time, weekly, bi-weekly, and monthly cleaning services, as well as custom schedules. We recommend scheduling regular cleaning services to maintain a clean and healthy living or working environment.